innogy
Prepis energii
Technologies and services provided
- Sitecore XP
- IT Architecture
- ERP Integration
- UX and design
- Front-end development
- .NET development
Application with data integration
The online verification of the customers' data from the SAP ERP software is an important part of the application. Directly linking the web application to the ARES service for company's corporate customers simplifies the process of filling in forms. The application is able to schedule appointments for a specific time and interconnect it with call system at the branches.
Marketing automation
Although the signing in / signing out process of the energy services is simplified, innogy uses marketing automation to complete the process smoothly. This is possible using the native marketing functionality of the Sitecore XP platform that we have implemented into the application.
Thanks to using automated scenarios, the success rate of completing the signing in / signing out process is continuously increasing.
Awards received
The innogy web application also caught the attention of Sitecore. In 2016, we received an award for its development at the Sitecore Experience Awards competition in the Contextual intelligence: Digital innovation category.
Introduction Page
The Energy Transcription web application also serves as a new acquisition channel.
Complete energy customer transcription can also be conveniently handled from your mobile
